Privacy Policy

At BongoThreads, we value your trust and are committed to protecting your privacy.

At BongoThreads ("BongoThreads", "we", "our", or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our website, mobile application, or engage with our services (collectively, "BongoThreads Platform").

By using bongothreads.com, you agree to the terms of this Privacy Policy.

Information We Collect

a) Personal Information

•Name, mobile number, email address
•Shipping and billing addresses
•Payment information (credit/debit cards, UPI, digital wallets)
•Size preferences and clothing measurements
•Style preferences and shopping history

b) Device & Technical Information

•IP address, browser type, operating system
•Device identifiers, mobile network information
•Usage data, browsing patterns, and product views
•App performance, crash reports, and user interactions
•Shopping cart data and wishlist information
•Search queries and filter preferences

c) Fashion & Style Information

•Style preferences and fashion interests
•Size and fit information for better recommendations
•Color and pattern preferences
•Brand preferences and shopping behavior
•Product reviews and ratings you provide
•Photos you upload for size or style reference

How We Use Your Information

•Process and fulfill your clothing orders
•Provide personalized fashion recommendations
•Verify your identity and prevent fraud
•Provide customer support and resolve issues
•Send order updates, delivery notifications, and style updates
•Improve our services, product recommendations, and user experience
•Send promotional offers and new collection updates (with consent)
•Comply with legal obligations

Information Sharing

•With clothing brands and designers to fulfill your orders
•With delivery partners for order shipment and tracking
•With payment processors for secure transactions
•With fashion analytics partners to improve recommendations (anonymized data only)
•With government authorities when required by law
•We never sell your personal information to third parties

Data Security

•Encryption of sensitive data in transit and at rest
•Regular security audits and updates
•Access controls and authentication measures
•Secure data centers and infrastructure
•Employee training on data protection

Your Rights

•Access your personal information and style profile
•Correct inaccurate data including size and preferences
•Request deletion of your data and fashion profile
•Opt-out of marketing communications and style recommendations
•Withdraw consent for personalized fashion suggestions
•Request a copy of your data in a portable format
•Object to automated decision-making for recommendations

Cookies & Tracking

•Essential cookies for website functionality and security
•Analytics cookies to understand how you use our site
•Preference cookies to remember your style and size settings
•Marketing cookies for personalized ads and recommendations
•Social media cookies for sharing and social login features
•You can manage cookie preferences in your browser settings

Data Retention

•We retain your data as long as necessary for service provision
•Order and purchase history: 7 years (as per legal requirements)
•Account and style preference data: Until account deletion
•Marketing and promotional data: Until consent withdrawal
•Size and fit data: Until account deletion or consent withdrawal
•We securely delete data when no longer needed

Contact Us

If you have questions or complaints about this Privacy Policy, reach out to:

BongoThreads

privacy@bongothreads.com

+1-XXX-XXX-XXXX

Fashion District, New York, NY 10001

Need Help?

For any privacy-related concerns or questions, our support team is here to help.

📞 +1-XXX-XXX-XXXX

📧 privacy@bongothreads.com

Last updated: August 17, 2025